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Ebook Vietnam tourism occupational standards: Tourist boat service - Part 2
Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Tourist boat service" provides readers with information about standards such as: provide on-the-job coaching; deliver a group training session; quality assure work in your team; plan, allocate and monitor work of a team; prepare and analyse financial statements and reports;... Please refer to part 2 of the ebook for details!
53 p hat 25/11/2022 32 0
Từ khóa: Vietnam tourism occupational standards, Tourist boat service, Deliver a group training session, Manage daily operations, Process financial transactions, Organise tours and excursions
Ebook Vietnam tourism occupational standards: Travel and tour operations - Part 1
Part 1 of ebook "Vietnam tourism occupational standards: Travel and tour operations" provides readers with information about standards such as: prepare a basic travel plan; prepare tour programme information for presentation to customers; inform and consult customers in relation to tour package purchase and consumption; receive and process a reservation; advise customers prior to and after travelling;... Please refer to part 1 of the ebook for...
127 p hat 22/10/2022 31 0
Từ khóa: Vietnam tourism occupational standards, Travel and tour operations, Basic travel plan, Operate tour programmes in remote areas, Sell tailor-made travel services, Provide on-the-job coaching
Lecture Tourism theory, concepts and models - Chapter 6: International tourism
Lecture Tourism theory, concepts and models - Chapter 6: International tourism. By the end of this lecture you should be able to: describe factors that influence bilateral tourism flows; identify why tourism is a politically selective activity; analyse the role of Bilateral Air Service Agreements in international tourism; describe the freedoms of the air; critique the role of the World Trade Organization in tourism;...
15 p hat 25/07/2022 105 0
Từ khóa: Lecture Tourism theory concepts and models, Tourism theory, Tourism models, International tourism, Bilateral tourism flows, Bilateral air service agreements, World Trade Organization in tourism
The objective of this standard is to develop a comprehensive homestay standard that can be adapted by ASEAN Member States as recommended in the ASEAN Tourism Strategic Plan (ATSP): 2011 – 2015 to create quality visitor experience by showcasing their rural resources in a presentable, safe, and attractive manner. The establishment of the standard shall increase the quality of services, facilities and human capital in ASEAN homestay programmes...
20 p hat 27/04/2022 88 1
Từ khóa: Final ASEAN Homestay Standard, Quality of services, ASEAN Tourism Strategic Plan, Tiêu chuẩn du lịch, Du lịch Việt Nam, Chất lượng du lịch
Ebook Vietnam tourism occupational standards – Front office operations: Part 2
VTOS for front office operations is structured in units of competence using a modular format so that it is flexible and easily adapted for different jobs, personnel and qualifications. It can be used as the basis for curriculum in colleges. VTOS for front office operations consists of a range of units of competence that specify particular skills, knowledge and behaviours/attitudes necessary to fulfil the job requirements satisfactorily. Each...
88 p hat 07/12/2017 296 1
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam Tourism Occupational Standards, Front office operations, Bộ phận lễ tân, Manage quality service, Prepare budgets
Ebook Vietnam tourism occupational standards – Hotel management: Part 2
Vietnam tourism occupational standards – Hotel management consists of a range of units of competence that specify particular skills, knowledge and behaviours/attitudes necessary to fulfil the job requirements satisfactorily. Each job will consist of a blend of functional, core and generic units.
42 p hat 09/07/2016 239 2
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam Tourism Occupational Standards, Hotel management, Quản lý khách sạn, Prepare budgets, Procure products or services
Ebook Vietnam tourism occupational standards – Housekeeping operations: Part 1
VTOS for Housekeeping Operations cover all housekeeping jobs from Housekeeper to Executive Housekeeper and Rooms Division Manager. The VTOS housekeeping standards have also taken account of local hotel operations. This standard is divided into 2 parts, part 1 includes units title: Arrange trolley and equipment; service a guest room; service public areas, facilities and equipment; clean and maintain facilities and equipment; handle guest...
91 p hat 09/07/2016 271 3
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam Tourism Occupational Standards, Housekeeping operations, Phục vụ buồng, Service a guest room, Service public areas
Ebook Vietnam tourism occupational standards – Tourist boat service: Part 1
The following VTOS standards for Tourist boat service staff have been prepared to give tourist boat companies and staff clear guidelines and standards on implementing quality processes in their work and in their businesses. The aim is to enable companies to develop a strong reputation for customer and service quality and thereby improve the business and profitability of their company.
52 p hat 09/07/2016 262 2
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam tourism occupational standards, Phục vụ trên tàu thủy du lịch, VTOS standards, Tourist boat service, Serve food at table
Ebook Vietnam tourism occupational standards – Tourist boat service: Part 2
"Tourist boat service" - Part 2 in include units title: Conduct a staff performance review; provide on-the-job coaching, deliver a group training session; quality assure work in your team; plan, allocate and monitor work of a team; prepare and analyse financial statements and reports; implement occupational health and safety practices; manage quality service and customer satisfaction;...
56 p hat 09/07/2016 248 2
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam tourism occupational standards, Phục vụ trên tàu thủy du lịch, Tourist boat service, Maintain food safety, VTOS standards
The Conservation of Cultural Landscapes
The starting point and basic organizing framework for this volume is the oft understated, yet obvious truism, that international tourism is part of a much wider set of social, cultural, economic, political and environmental change agents, and should be viewed within this wider context and not in isolation. As a corollary, it is consequently often difficult to distinguish the impacts of tourism from the influences of other dynamic processes,...
296 p hat 23/11/2012 231 7
Từ khóa: tourism smes, service quality, destination competitiveness, hệ thống du lịch, điều phối du lịch, kinh doanh du lịch
The Encyclopedia of Ecotourism.
The starting point and basic organizing framework for this volume is the oft understated, yet obvious truism, that international tourism is part of a much wider set of social, cultural, economic, political and environmental change agents, and should be viewed within this wider context and not in isolation. As a corollary, it is consequently often difficult to distinguish the impacts of tourism from the influences of other dynamic processes,...
666 p hat 23/11/2012 214 4
Từ khóa: tourism smes, service quality, destination competitiveness, hệ thống du lịch, điều phối du lịch, kinh doanh du lịch
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