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Ebook Vietnam tourism occupational standards: Tourist boat service - Part 1
Part 1 of ebook "Vietnam tourism occupational standards: Tourist boat service" provides readers with information about standards such as: arrange trolley and equipment; service a guest room; clean and maintain facilities and equipment; prepare the restaurant for food service; take and place an order; serve food at table; serve drinks and accompaniments;... Please refer to part 1 of the ebook for details!
55 p hat 25/11/2022 35 0
Từ khóa: Vietnam tourism occupational standards, Tourist boat service, Service a guest room, Prepare the restaurant for food service, Serve food at table, Conduct a staff performance review
Ebook Vietnam tourism occupational standards: Tourist boat service - Part 2
Continued part 1, part 2 of ebook "Vietnam tourism occupational standards: Tourist boat service" provides readers with information about standards such as: provide on-the-job coaching; deliver a group training session; quality assure work in your team; plan, allocate and monitor work of a team; prepare and analyse financial statements and reports;... Please refer to part 2 of the ebook for details!
53 p hat 25/11/2022 31 0
Từ khóa: Vietnam tourism occupational standards, Tourist boat service, Deliver a group training session, Manage daily operations, Process financial transactions, Organise tours and excursions
Ebook Vietnam tourism occupational standards – Tourist boat service: Part 1
The following VTOS standards for Tourist boat service staff have been prepared to give tourist boat companies and staff clear guidelines and standards on implementing quality processes in their work and in their businesses. The aim is to enable companies to develop a strong reputation for customer and service quality and thereby improve the business and profitability of their company.
52 p hat 09/07/2016 259 2
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam tourism occupational standards, Phục vụ trên tàu thủy du lịch, VTOS standards, Tourist boat service, Serve food at table
Ebook Vietnam tourism occupational standards – Tourist boat service: Part 2
"Tourist boat service" - Part 2 in include units title: Conduct a staff performance review; provide on-the-job coaching, deliver a group training session; quality assure work in your team; plan, allocate and monitor work of a team; prepare and analyse financial statements and reports; implement occupational health and safety practices; manage quality service and customer satisfaction;...
56 p hat 09/07/2016 245 2
Từ khóa: Tiêu chuẩn nghề Du lịch Việt Nam, Vietnam tourism occupational standards, Phục vụ trên tàu thủy du lịch, Tourist boat service, Maintain food safety, VTOS standards
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