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Part 1 of ebook "The Cornell School of Hotel Administration on hospitality: Cutting edge thinking and practice" provides readers with contents including: four paths to success in the hospitality industry; the essence of hospitality and service; success in your hospitality career; preparing for a successful career in the hospitality industry; success through operations and service excellence; guiding the guest experience; harnessing the power...
258 p hat 27/01/2024 15 1
Từ khóa: The Cornell School of Hotel Administration on hospitality, Hotel management, Hospitality industry, The hospitality industry, Predicting customer choices, Managing hospitality operations, Build service quality, Demand management
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