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Ebook Foodservice management: Principles and practices (Twelfth edition) - Part 2
Continued part 1, part 2 of ebook "Foodservice management: Principles and practices" provides readers with contents including: the facilities; facilities planning and design; equipment and furnishings; resource conservation; the management functions; organizational design; leadership; human resource management; performance improvement; financial management; marketing;...
311 p hat 26/02/2024 15 1
Từ khóa: Foodservice management, Resource conservation, The management functions, Organizational design, Human resource management, Financial management, Solid waste management
Ebook Service quality in leisure and tourism: Part 2
Continued part 1, part 2 of ebook "Service quality in leisure and tourism" provide readers with content about: achieving or delivering quality; quality and culture change; quality management systems; quality management tools and techniques; measurement of quality; quality and human resource management;...
101 p hat 23/04/2023 29 0
Từ khóa: Service quality in leisure and tourism, Leisure industry, Quality assurance, Delivering quality, Quality management systems, Quality management tools, Human resource management
Ebook Handbooks of hospitality human resources management: Part 1
Part 1 of ebook "Handbooks of hospitality human resources management" provide readers with content about: acquiring human resources; retaining human resources; HR in the hospitality industry - strategic frameworks and priorities; ethical principles and practices in human resources management; human resources management and a service culture;... Please refer to part 1 of the ebook for details!
343 p hat 22/10/2022 15 0
Từ khóa: Handbooks of hospitality human resources management, Hospitality human resources management, Acquiring human resources, Retaining human resources, Human resources management, Human resource management’s role
Ebook Handbooks of hospitality human resources management: Part 2
Continued part 1, part 2 of ebook "Handbooks of hospitality human resources management" provide readers with content about: developing human resources; critical human resource issues; employee orientation and mentoring programs; contributing to employee development through training and education; strategic human resources management issues in hospitality and tourism organizations;... Please refer to part 2 of the ebook for details!
208 p hat 22/10/2022 13 0
Từ khóa: Handbooks of hospitality human resources management, Hospitality human resources management, Developing human resources, Critical human resource issues, Human capital development, HR practitioner’s view
Ebook "TOEIC oriented curriculum guidelines for English training in Tourism vocational training in Vietnam: Vietnam human resources development in Tourism project" to create further conditions for training institutions within the sector, the project has also decided to have a TOEIC oriented English language training curriculum designed toward the set benchmark. Please refer to the content of part 1 of ebook.
46 p hat 22/08/2022 43 0
Từ khóa: Curriculum guidelines for English training, Tourism vocational training, Vietnam human resources development in Tourism project, TOEIC oriented English language training curriculum, Curriculum design requirements, Vocational literacy modules, Trainer requirements
Ebook "TOEIC oriented curriculum guidelines for English training in Tourism vocational training in Vietnam: Vietnam human resources development in Tourism project" to create further conditions for training institutions within the sector, the project has also decided to have a TOEIC oriented English language training curriculum designed toward the set benchmark. Please refer to the content of part 2 of ebook.
60 p hat 22/08/2022 40 0
Từ khóa: Curriculum guidelines for English training, Tourism vocational training, Vietnam human resources development in Tourism project, TOEIC oriented English language training curriculum, Proficiency standards, Content and Accuracy indicators, Key grammatical structures
Chapter 12 - communicating effectively. This chapter presents the following content: Good communications and their importance, obstacles to good communication, listening, directing people at work, business, meetings.
19 p hat 30/10/2018 187 2
Từ khóa: The hospitality industry, Human resources, Communicating effectively, Good communication, Communication process
Chapter 8 - Employee training and development. This chapter presents the following content: Importance of training, who will do the training, how employees learn best, developing a job training program, retraining, orientation, overcoming obstacles to learning.
17 p hat 30/10/2018 161 2
Từ khóa: The hospitality industry, Human resources, Employee training, Employee development, Job training program, Unit training program
Chapter 13 - Delegating. This chapter presents the following content: What delegation means, essentials of delegation, benefits of delegation, why people resist delegation, how to delegate successfully.
14 p hat 30/10/2018 170 2
Từ khóa: The hospitality industry, Human resources, Benefits of delegation, Delegate successfully, Essentials of delegation
Chapter 1 - The supervisor as manager. This chapter presents the following content: The supervisor’s role, obligations and responsibilities, functions of management, theories of people management, managerial skills.
16 p hat 30/10/2018 189 2
Từ khóa: The hospitality industry, Human resources, Managerial skills, Functions of management, Theories of people management, Scientific management
Lecture Supervision in the hospitality industry: Applied human resources (Fifth edition), chapter 2 - The supervisor as leader. This chapter presents the following content: You and your people, the nature of leadership, choosing a leadership style.
14 p hat 30/10/2018 181 2
Từ khóa: The hospitality industry, Human resources, Leadership development, Nature of leadership, Leadership style, Situational leadership
Chapter 3 - Equal opportunity in the workplace. This chapter presents the following content: What is diversity? offices of equal opportunity and diversity, equal opportunity laws, developing cross-cultural interaction, increase personal awareness, managing cultural diversity in the workplace, establishing inclusion plans, managing diversity issues positively.
18 p hat 30/10/2018 125 2
Từ khóa: The hospitality industry, Human resources, Equal opportunity, Equal opportunity laws, Increase personal awareness, Managing cultural diversity
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