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Ebook Professional hotel front office management: Part 1 - Anutosh Bhakta
Part 1 of ebook "Professional hotel front office management" provides readers with contents including: Chapter 1 - Introduction to tourism and hospitality; Chapter 2 - Front office in hotels; Chapter 3 - Reservation functions; Chapter 4 - Front desk functions;...
178 p hat 24/04/2024 16 2
Từ khóa: Professional hotel front office management, Tourism management, Hotel management, Hospitality industry, Modern tourism development, Front office in hotels, Interdepartmental coordination, Reservation functions
Ebook Professional hotel front office management: Part 2 - Anutosh Bhakta
Continued part 1, part 2 of ebook "Professional hotel front office management" provides readers with contents including: Chapter 5 - Concierge and telephones; Chapter 6 - Other related activities; Chapter 7 - Management;...
154 p hat 24/04/2024 15 1
Từ khóa: Professional hotel front office management, Tourism management, Hotel management, Concierge and bell service, Handling telephones calls, Handling emergency situation, Computerised front office, Service management
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