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Ebook Textbook of front office management and operations: Part 2 - Sudhir Andrews
Continued part 1, part 2 of ebook "Textbook of front office management and operations" provides readers with contents including: Chapter 4 - Reservations; Chapter 5 - Reception; Chapter 6 - Uniformed services; Chapter 7 - Concierge services; Chapter 8 - Guest relations executive; Chapter 9 - Telecommunications; Chapter 10 - Front office cashier; Chapter 11 - Night audit; Chapter 12 - Yield management; Chapter 13 - Quality guest service;...
260 p hat 26/02/2024 16 0
Từ khóa: Textbook of front office management and operations, Hotel management diploma, Global distribution systems, Front desk counter, Concierge services, Guest relations executive, Front office cashier
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