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Chapter 11 - Planning and organizing. This chapter presents the following content: The nature of planning, types of plans and planning, planning for change, planning your own time, organizing for success.
16 p hat 30/10/2018 163 2
Từ khóa: The hospitality industry, Human resources, Strategic planning, Planning process, The risk factor, Planning for change
Chapter 9 - Evaluating performance. This chapter presents the following content: Coaching, essentials of performance evaluation, making the evaluation, the appraisal interview, follow-up, legal aspects of performance evaluation.
21 p hat 30/10/2018 197 2
Từ khóa: The hospitality industry, Human resources, Evaluating performance, Making the evaluation, Performance review process