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When you finish this chapter, you should: Know who the business and organizational customers are, see why multiple influence is common in business and organizational purchase decisions and understand how it affects the practice of marketing, understand the problem-solving behaviour of organizational buyers, know the basic methods used in organizational buying,...
10 p hat 22/03/2016 423 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing opportunities, Strategic market planning, Buying behaviour of business, Organizational customers
In chapter 6 you will learn: Understand the economic-buyer model of buyer behaviour, understand how psychological variables affect an individual's buying behaviour, understand how social influences affect an individual's and a household's buying behaviour, see why the purchase situation has an effect on consumer behaviour, know how consumers use problem-solving processes, understand the important new terms (shown in the margin).
13 p hat 22/03/2016 328 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing opportunities, Strategic market planning, Marketing environment, Competitive environment
When you finish this chapter, you should: Know why company objectives are important in guiding strategic market planning, see how the resources of a firm affect the search for opportunities, know the variables that shape the environment of strategic market planning, know how the different kinds of competitive situations affect strategic planning,...
17 p hat 22/03/2016 320 1
Từ khóa: Basic Marketing, Lecture Basic Marketing, Evaluating opportunities, Changing marketing environment, Competitive environment, Legal environment
In chapter 13 you will: Understand how retailers plan their marketing strategies, know about the many kinds of retailers that work with producers and wholesalers as members of channel systems, understand the differences among the conventional and nonconventional retailers including Internet merchants and others who accept the mass-merchandising concept,...
13 p hat 22/03/2016 323 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing strategy, Strategy planning, Retail formats, Retailing on the internet, Retail chains
When you finish this chapter, you should: Understand why physical distribution (logistics) is such an important part of Place and marketing strategy planning; understand why the physical distribution customer service level is a key marketing strategy variable; understand the physical distribution concept and why it requires coordination of storing, transporting, and related activities;...
8 p hat 22/03/2016 309 1
Từ khóa: Basic Marketing, Lecture Basic Marketing, Distribution customer service, Physical distribution, Coordinating logistics activities, Marketing strategy
After completing this unit, you should be able to: Understand how most wholesalers and retailers set their prices using markups, understand why turnover is so important in pricing, understand the advantages and disadvantages of average-cost pricing, know how to use break-even analysis to evaluate possible prices, know the many ways that price setters use demand estimates in their pricing.
14 p hat 22/03/2016 345 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing strategy, Strategic market planning, Price setting, Channel pricing
When you finish this chapter, you should: Understand how information technology is speeding up feedback for better implementation and control, know why effective implementation is critical to customer satisfaction and profits, know how total quality management can improve implementation including implementation of service quality,...
8 p hat 22/03/2016 385 3
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing strategy, Controlling marketing plans, Total quality management, Marketing management process
In this chapter you will understand the importance and nature of personal selling. Know the three basic sales tasks and what the various kinds of salespeople are expected to do. Know what the sales manager must do including selecting, training, and organizing salespeople to carry out the personal selling job. Understand how the right compensation plan can help motivate and control salespeople.
11 p hat 22/03/2016 324 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing strategy, Personal selling, Marketing opportunities, Sales force structure
When you finish this chapter, you should: Understand how pricing objectives should guide strategic planning for pricing decisions; understand choices the marketing manager must make about price flexibility and price levels over the product life cycle; understand the many possible variations of a price structure, including discounts, allowances, and who pays transportation costs.
12 p hat 22/03/2016 346 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing strategy, Strategic market planning, Pricing policies, Strategic planning
In chapter 16, students will: Understand why a marketing manager sets specific objectives to guide the advertising effort, understand when the various kinds of advertising are needed, understand how to choose the "best" medium, understand how to plan the "best" message - that is, the copy thrust, understand what advertising agencies do and how they are paid,...
14 p hat 22/03/2016 335 2
Từ khóa: Basic Marketing, Lecture Basic Marketing, Marketing strategy, Sales promotion, Advertising promotion, Strategy planning for advertising
Bài giảng Marketing căn bản - Chương 5: Lựa chọn thị trường mục tiêu và định vị thị trường
Chương 5 trình bày một số kiến thức liên quan đến lựa chọn thị trường mục tiêu và định vị thị trường. Các nội dung chính trong chương này gồm có: Đo lường và dự báo nhu cầu thị trường, sự hình thành marketing mục tiêu, phân đoạn thị trường, lựa chọn thị trường mục tiêu, định vị thị trường. Mời các bạn cùng tham khảo.
37 p hat 22/03/2016 393 3
Từ khóa: Marketing căn bản, Bài giảng Marketing căn bản, Lựa chọn thị trường mục tiêu, Định vị thị trường, Marketing mục tiêu, Dự báo nhu cầu thị trường
Bài giảng Marketing dịch vụ: Chương 4 - TS. Nguyễn Thị Mai Anh
Bài giảng "Marketing dịch vụ - Chương 4: Marketing MIX đối với dịch vụ" cung cấp cho người đọc các kiến thức: Thiết kế dịch vụ, định giá dịch vụ, phân phối dịch vụ, truyền thông dịch vụ, con người trong dịch vụ,... Mời các bạn cùng tham khảo nội dung chi tiết.
90 p hat 22/03/2016 395 3
Từ khóa: Bài giảng Marketing dịch vụ, Marketing dịch vụ, Marketing MIX đối với dịch vụ, Thiết kế dịch vụ, Định giá dịch vụ, Phân phối dịch vụ