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Ebook Bottom-line call center management: Creating a culture of accountability and excellent customer service - Part 1

Part 1 of ebook "Bottom-line call center management: Creating a culture of accountability and excellent customer service" provides readers with contents including: Chapter 1 - Culture; Chapter 2 - Accountability; Chapter 3 - Location, location, location; Chapter 4 - Hiring;...

Từ khóa: Bottom-line call center management, Creating a culture of accountability, Excellent customer service, Human capital, Positive culture companies, SWOT analysis, The recurring cost

93 p tailieu_hat 26/02/2024 12 0

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