Ebook Vietnam tourism occupational standards – Housekeeping operations: Part 2

VTOS units of competence have been grouped to provide a range of industry-relevant qualifications/job titles from basic to advanced levels and also a number of diplomas suitable for college teaching, therefore making it relevant for the industry and the formal education sector. Part 2 of VTOS standards - Housekeeping operations includes units title: Prepare budgets, procure products or services, manage quality service and customer satisfaction, manage physical resources,...